非公開
Role Description
Work with client and account leadership to deliver deal economics through rigorous adherence to the commercial process; by implementing, integrating, and managing the four pillars - financial, contract management, resource / project management and commercial relationship, and by providing an analytical focus to enhance commercial performance.
Key Responsibilities
Oversee all commercial aspects of relationship with a client to optimize financial and business operations results and to deliver client value
Commercial Director's role is to meet and/or exceed the expected profitability on the account
Clearly manage risk and the process for tracking contingency to limit surprises on the account
Function as the "COO" for the account, supporting delivery with day-to-day responsibility for leading a fully integrated business operations team consisting of the following functions:
Financial Management
Contract Management and Legal
Program management office (PMO)
Commercial Relationship
People Resourcing and HR Management
Participate with account leadership in delivering successfully against the contract and client expectations
Establish and maintain on site engagement and client relationship
Work closely with account leadership regarding account planning and business strategy
Manage a diverse portfolio of contracts for a specific client applying resource as required to effect results
Participate in and provide leadership for all client commercial negotiations
Evaluate and prioritize levers which drive profitability
Provide risk management strategies and techniques to help deliver optimized client value
Coordinate and focus on areas such as :
Financial Management
Planning
Forecasting
Reporting
Pricing
Business Case Management
Profit Optimization
EVA Analysis
Contract Management
Contract Compliance
Risk Mitigation
Negotiation
Vendor Management
Issue Resolution
Relationship Management
Develop and Maintain Commercial Relationships
Client Expectation Management
Relationship Mapping
Program Management Office
Best practices & tool utilization
Operational Performance Enhancement
Commercial Dash Board monthly reporting
Review and manage the use of MSA's by contract
Governance Meeting Structure & Coordination
Provide pipeline visibility
Monitor and increase compliance in delivery risk areas
CQMA Coordination
People Resourcing and HR Plan Management
Training Management
Staffing
Annual Process Administration
HR Support
Facilities
Labor Mix Reporting/Analysis
Set Unit Targets
Supply/Demand
Forecasting
Bench management
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